IT Liaison Manager

Job Description/Requirements

Roles and responsibilities

Manager
Supervise and develop ideal IT system
Create an IT roadmap and action plan for future growth
Provide direction, consultation, approve administer and monitor major projects, IT budgets, priorities, standard procedures and overall IT performance.
Involve in testing integrity and performance of various information networks and software applications
Regular periodic review and evaluate how needs, current systems and applications are meeting the needs of the hospital and employee working.
Coordinate with all heads of departments and unit IT officers and take their inputs to improve technology solutions
Implementation and adoption of, researching and installing new improved control computer system budget and expenditure
Regular review meetings with all key stakeholders to update key IT actions, Review the adequacy and allocation of it resources in terms of funding, personnel and service
Operations
Managing end to end IT operations of the hospitals.
These include plan, organize, control, and evaluate operations of information systems and electronic process
Provide network design installation, monitoring, management and troubleshooting for WAN and LAN including main location and remote sites
Ensure successful implementation and roll out of various modules of HMIS
Ensuring equipment interface setup and maintenance
Coordinate priorities between IT and other departments
Maintain current and accurate inventory of technology, hardware and software resources
Web master
Business planning in terms of defining the internet presence of SGH with all the latest information updates and web support
Higher back end e processor such as encrypt, track information collected from visitors visiting the site (medical tourism) develop and monitor online community tool (social networking) such as message board, feedbacks form surveys, software and hardware related to internet
Consultant role
Consultant to execute level officer to develop and apply IT policy and standards
Coordinate with system analysts, computer programmers, developers, support staff and assigning priorities during in-house software development process
Identify, communicate and implement new technologies to enhance long-term operational and strategic goals of the hospital
Training
Train staff about new and potential use of the system
Provide orientation to new users of implemented technology
Provide user training on various business application and application software
Provide individual training and support on request
Team leader
Leads the IT team in SGH
Vendor management
approve and handle IT vendors used by the organization, keep supportive documents, and hold review meetings.
Obtain competitive prices from suppliers to ensure cost-effectiveness
Ensure that software licensing laws are adhered to
Backup and security manager
Schedule upgrades and security backups of hardware and software system
Troubleshoot all technology issues
Maintain log and /or list of regular repairs and maintenance
Provide network accounts and password as required
Identify and prepare hardware for disposal when appropriate
Ensure hardware is stripped and secured before disposal
Qualification

Minimum education and experience
Degree in computer science
5 years experience in IT management and support of healthcare information system

Excellent working knowledge and system administration, databases and storage systems, and phone systems
Experience in leading and managing large IT projects
Experience with IT service performance metrics and benchmarking
Experience in IT infrastructure and operations best practices

Interested candidates are requested to email their application letter and detailed curriculum vitae with position title on the subject line, including names and contacts of three references, current and expected remuneration to hr@shalomhospital.org

More Information

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